In early 2021 when our online workload increased considerably, a colleague recommended Lisa Sampson as a potential administrative support. I was sceptical about virtual admin services, but it was preferable to try it out than drown. Since hiring Lisa on a regular monthly contract, our business has benefitted significantly. Lisa exhibits all the required professional characteristics one needs in an admin support – courtesy, punctuality, good humour, attention to detail, adaptability when learning new systems and enthusiasm for getting the job done. In addition she is very engaged in suggesting ideas for development of the business and advising caution where she believes it necessary. It has been an absolute pleasure to work with her and I value her highly as a colleague. I have no hesitation in recommending Sampson VA services to any organisation that needs professional admin support.