Privacy Policy
Sampson VA Services Ltd
Last updated: February 2026
Sampson VA Services Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or engage with our services.
This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. About Us
Data Controller: Sampson VA Services Ltd
Registered Company Name: Sampson VA Services Ltd
Email: lisa@sampsonvaservices.co.uk
Website: https://www.sampsonvaservices.co.uk
We are responsible for determining how and why personal data is processed.
2. Personal Data We Collect
We may collect and process the following categories of personal data:
a) Usage Data
Information about how you use our website, including:
IP address (anonymised where possible)
Browser type and version
Operating system
Pages visited and navigation paths
Date and time of visits
Referring websites
This data is collected using Google Analytics and is used to understand website performance and improve user experience.
Lawful basis: Legitimate interests (website monitoring and improvement)
b) Enquiry and Contact Data
When you contact us via forms, email, or direct enquiry, we may collect:
Name
Email address
Business name
Job title
Message content
Communication metadata
Lawful basis: Legitimate interests and/or contract preparation
c) Booking Data (Calendly)
If you book a call using Calendly, we collect:
Name
Email address
Meeting preferences
Any information you choose to provide
Calendly acts as a data processor and processes data in accordance with its own privacy policy.
Lawful basis: Legitimate interests and contract performance
d) Newsletter and Marketing Data
If you opt in to receive emails or updates, we may collect:
Name
Email address
Subscription preferences
IP address and timestamp of consent (double opt-in)
You can unsubscribe at any time.
Lawful basis: Consent
e) Blog Comments and Public Content
If you comment on our blog, we may collect:
Name (or chosen display name)
Comment content
IP address (for moderation and spam prevention)
Comments are publicly visible.
Lawful basis: Legitimate interests
f) Client and Transaction Data
Where services are provided, we may collect:
Contact and billing details
Business information
Payment records
Payments are processed securely via third-party providers. We do not store full payment card details.
Lawful basis: Contract performance and legal obligation
3. How We Use Your Data
We use personal data to:
Respond to enquiries and manage relationships
Deliver services and consultancy support
Manage bookings and communications
Improve website performance and content
Send marketing communications (where consent is given)
Maintain records for legal, tax, and operational purposes
We do not sell personal data.
4. Sharing Your Data
We may share personal data with trusted third parties only where necessary, including:
Website analytics providers (Google Analytics)
Scheduling tools (Calendly)
Email and hosting providers
Professional advisers (accountants, legal advisers)
Payment processors
All third parties are required to respect data protection laws and act only on our instructions.
5. International Transfers
Some third-party providers may process data outside the UK. Where this occurs, appropriate safeguards (such as adequacy decisions or standard contractual clauses) are in place.
6. Data Retention
We retain personal data only for as long as necessary:
Enquiry data: up to 24 months
Client records: up to 6 years (legal and tax requirements)
Marketing data: until consent is withdrawn
Analytics data: in line with Google Analytics retention settings
7. Your Data Protection Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Request data portability
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, contact: lisa@sampsonvaservices.co.uk
8. Cookies
Our website uses cookies. Full details are provided in our Cookie Policy, which explains how cookies are used and how you can manage them.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices and encourage you to review their policies.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page. Significant changes may be communicated directly.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact:
Sampson VA Services Ltd
Email: lisa@sampsonvaservices.co.uk